Tag Archives: IMRG

23May2011

In the pink

“Never in the history of extended bank holidays has so much Rosé been consumed by so many, so fast!” Rowan Gormely, Founder of online vitner Naked Wines speaking about Ve Interactive’s the royal wedding’s boost to his ecommerce business. Whilst … Continue reading →

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5Apr2011

This green and pleasant land

London is alive with birdsong. Spring has sprung, if a little falteringly and on cue we’ve just had Climate Week in the UK. Backed by the Prime Minister, Al Gore and Paul McCartney, the first ever Climate Week saw events … Continue reading →

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31Mar2011

EU Digital Agenda Disaster

It’s not a good day. The growth of the digital economy is to be ruptured. Draft amendments to the Consumer Rights Directive voted through last week will cost online retailers an additional (unsustainable) €10bn a year in delivery charges, which … Continue reading →

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11Feb2011

Customer retention a top priority in 2011

The top priorities for online businesses in 2011 have been identified as improving the customer experience and increasing customer retention. On average it costs 5-10 times more to recruit new customers than to retain existing ones, so this revelation is … Continue reading →

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2Feb2011

Noline shoppers

Yay the heat’s on. Both literally and figuratively. Today in London we’ve slid fractionally up the global thermometer, whilst indoors the boiler’s been fixed and on top of this we have clients in town from southern climes. Albeit they’re still … Continue reading →

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1Feb2011

Flourishing in the face of adversity

Third World conditions here in Mayfair! A rather oxymoronic headline but the truth is, our elegant Georgian office-building (think My Fair Lady) has a grumpy Victorian boiler living in it, that randomly ignores its duty of care and takes time … Continue reading →

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18Jan2011

The ‘Mashop’ revolution

The marriage of the physical to the digital has already happened in the retail industry. No you haven’t missed it. There wasn’t a symbolic turning point, with bells pealing and notices in the trades, it just happened seemlessly and is … Continue reading →

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10Dec2010

Shop windows & payment providers

It’s been a dramatic week this week, with protests both on the streets and on the internet. British students protested yesterday at the controversial hike in university tuition fees, the result of the Government’s drastic cuts in public spending in … Continue reading →

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7Dec2010

Mega Monday

December is all about slowing down right? Wrong. Online consumers spent almost £1 Million in a single minute yesterday, with the record of £831,000 being set at 1.15pm! The first week of December is traditionally a peak for online shopping, … Continue reading →

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6Dec2010

Bad weather is boosting ecommerce takings

It seems that British online Xmas shoppers are getting organised early this year, in anticipation that the tough winter freeze we are already experiencing could disrupt shipping. According to The Interactive Media in Retail Group (IMRG), today – December the … Continue reading →

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